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Privacy Policy

Privacy Policy

Last Updated: January 31, 2025

Overview

Epiphany Counseling LLC ("we," "our," or "us") is committed to safeguarding your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Epiphany Counseling LLC. This policy applies to our website, epiphanycounselingnm.com, and its associated subdomains.

Information We Collect

We collect information in the following ways:

Automatically Collected Information

  • Browsing patterns and interaction with our website
  • IP address, browser type, and operating system
  • Cookies and tracking technologies

Voluntarily Provided Information

  • Contact details (name, email, phone number)
  • Appointment scheduling and counseling session details
  • Communication preferences

How We Use Your Information

Your information helps us:

  • Process appointment requests and respond to inquiries
  • Provide and manage counseling services
  • Communicate about counseling services, therapy sessions, and updates
  • Comply with legal obligations and maintain confidentiality

Information Security

We implement appropriate security measures to protect your personal information. All payment details (if applicable) are processed securely through trusted third-party processors. Confidentiality is our top priority.

Cookie Policy

We use cookies to enhance your browsing experience. These small data files stored on your device help us improve website functionality and understand user preferences. You can manage cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. However, we are not responsible for the privacy practices or content of these external sites.

Your Rights

You have the right to:

  • Access your personal information
  • Request corrections to your data
  • Opt-out of marketing communications
  • Request deletion of your information

Children's Privacy

We do not knowingly collect information from children under the age of 13. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this policy periodically. Significant changes will be communicated through our website or email notifications.

Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us at:

Epiphany Counseling LLC
Albuquerque, NM
Email: contact@epiphanynm.com
Phone: (505) 859-5462